A heat pump is a foundational component of your home’s heating and cooling system. It provides year-round comfort in Scarborough, ME, by efficiently transferring heat in and out of your living spaces.

When your heat pump is not performing at its best, it can affect your comfort and increase energy costs.

If your heat pump is having issues in Cumberland County, the expert team at Gelinas HVAC Services is here to help with professional heat pump repair services tailored to your needs.

Signs Your Heat Pump Needs Repair

A malfunctioning heat pump often exhibits clear warning signs that should not be ignored. Addressing these issues promptly can save you from costlier repairs or a heat pump replacement.

Common indicators that your heat pump needs repair include:

  • Inconsistent Temperatures: If some areas of your home are too hot while others are too cold, your heat pump might not distribute air evenly.
  • Unusual Noises: Strange sounds like grinding, rattling, or buzzing could indicate mechanical problems or loose components.
  • High Energy Bills: A sudden spike in energy costs may mean your heat pump is overworking to maintain the desired temperature.
  • Short Cycling: If your heat pump turns on and off frequently, it might have an electrical issue or a malfunctioning thermostat.
  • Lack of Airflow: Poor airflow can result from clogged filters, ductwork issues, or a failing blower motor.

If you notice any of these signs, it’s time to call for professional heat pump repair services in Scarborough, ME. Delaying repairs can worsen the problem and lead to a complete HVAC system breakdown.

Comprehensive Heat Pump Repair Services

Our technicians have years of experience and training. They are well-equipped to handle all types of heat pump repairs, regardless of the brand or model. Our Cumberland County licensed HVAC technicians provide a thorough diagnostic assessment to pinpoint the root cause of the issue and recommend cost-effective solutions.

Some of the common heat pump problems we fix include:

  • Refrigerant Leaks: A low refrigerant level can compromise your heat pump’s efficiency and cooling capabilities. We’ll repair any leaks and recharge the system to restore proper functionality.
  • Electrical Problems: Faulty wiring or damaged components can prevent your heat pump from running efficiently. Our team ensures all electrical connections are secure and operational.
  • Frozen Coils: Ice or frost buildup on the coils can hinder heat transfer, leading to reduced performance. We’ll identify the cause and resolve the issue quickly.
  • Compressor Issues: In some cases, heat pump compressor issues can be addressed by repairing its electrical components or nearby parts. However, if the compressor fails entirely, it often requires replacement due to its complex, sealed design.

Gelinas HVAC Services offers competitive repair rates to ensure affordable HVAC services in the greater Scarborough, ME, area. However, we understand how an unexpected breakdown can throw off your budget. To ease the stress of unexpected repair costs, we also provide flexible financing options, making restoring your home’s comfort easier without financial strain.

Why Choose Us for Heat Pump Repair in Scarborough, ME?

A heat pump breakdown can be stressful at the best of times and downright catastrophic during extreme Maine weather. That’s why we prioritize fast, reliable service and exceptional customer care regardless of when a heat pump breakdown occurs.

Here’s what sets us apart:

  • Licensed and Experienced Technicians: Our team has the expertise to diagnose and repair heat pumps efficiently, ensuring long-lasting results.
  • Transparent Pricing: We offer upfront, competitive pricing with no hidden fees, so you know exactly what to expect.
  • Commitment to Customer Satisfaction: Your comfort is our priority. We work diligently to restore your heat pump’s performance and ensure your complete satisfaction.
  • Highly Rated by Your Neighbors: Don’t just take our word for it! Read our reviews and see for yourself what your neighbors in Scarborough, ME, have to say about our exemplary service.

Heat pump problems don’t always occur during regular business hours. We offer 24/7 emergency repairs to ensure our team is available around the clock to handle urgent repairs.

Preventative Maintenance to Avoid Repairs

Regular heat pump maintenance is key to extending the lifespan of your heat pump and avoiding unexpected breakdowns. During a maintenance visit, we inspect all components, clean the system, and address minor issues before they escalate. Investing in annual maintenance can save you money and improve your system’s efficiency.

Enroll in our Customer Loyalty Maintenance Program to enjoy routine heat pump tune-ups and stay on top of your HVAC system’s maintenance, as well as additional perks and savings for being a member.

Schedule Heat Pump Repair Today!

Don’t let a faulty heat pump disrupt your comfort in Scarborough, ME. The skilled technicians at Gelinas HVAC Services are ready to provide prompt and effective repair services to get your system back in working order.

Contact us today at 207-261-0288 to schedule an appointment or request service online. With our expertise, your heat pump will be running like new in no time!

Need Heat Pump Repair Service?

Contact the experts at Gelinas HVAC Services.

Call us at 207-261-0288!

“Just had a Heat Pump put in by Team Gelinas. The service, the coordination, the attention to detail have been excellent. Now they are comleting an upgrade and install of a high efficiency boiler with zones. The crew is highly experienced, neat, quiet, and thoughtful. I can't say enogh good things about this install, planning, and servcie. Thank you.”
- Raphael S.

“My heat pumps stopped working the beginning of the summer. Gelinas is the company that we use for our condos. Mike is the technician who came to fix the problem. He's lovely. The coil in the downstairs unit needed to be replaced, and he explained the problem and worked efficiently to fix it. He showed me the old coil , and even I could see what a mess it was. I hope that I don't have more problems, but if I do, I hope Mike comes back.”

- Marilyn S.

“In the Fall of 2025 my 9 year old Fujitsu Heat Pump started to blink an error code and only worked intermittently.  I looked on the Fujitsu website to find who could service it.  Gelina HVAC was first on the list and is an “Elite Plus” contractor so I contacted them.  I provided them with the model and serial number and a video of the error code.  They told me that it was a communication error and they would have to send someone out to diagnose the problem and parts are still under warranty.  They said it would be $175/hr with a 1hr minimum.  They came to diagnose, spent 2 hours and it cost me $350.  They said they would get back to me with a cost to repair.
It took them a few weeks to get back to me and when they called, they told me that my parts were in and wanted me to schedule the repair.  I told them that I hadn’t received any communication from them about what the issue is and what the cost is.  The person on the phone told me they would check and get back to me.  Three or five days later another person called me and told me that my parts were in and wanted me to schedule the repair.  I told them again that I hadn’t received a quote or an explanation of the issue and what the repair was.  This went on a few times and everytime I told them that I was waiting for a report, quote, information, etc. and was told that they don’t give quotes so I asked how do I know what you are doing and what it’s going to cost me.  They said that I don’t, only that they will charge me $175/hr and it will take 4 hours or more.  I asked what they were going to do to fix it and they said they didn’t know but they would get back to me.  Three or five days later another person called me and told me that my parts were in and wanted me to schedule the repair…..you see where this is going.  I spoke with 7-8 people over the course of 4-5 weeks.  By the time I spoke with the last person I told them the entire history and that I wanted a quote, report, e-mail, anything that will tell me what they are doing and what the cost will be.  She said OK, I’ll send you an e-mail.  I said really?!  She said yes.  I received an e-mail from her a few minutes later that stated they were going to replace 2 boards, 1 relay and 1 fan for the cost of labor of $1400, which is 8 hours!  I called her back, she didn’t answer so I left her a message and she never returned my call.
I stewed over it for a month, then my other 9 year old Fujitsu Heat Pump started blinking an error code and working intermittently.  With winter coming quick I decided it was time to call someone.  I decided to call the next company on the Fujitsu website, which was Northeast Heat Pumps and they are also an “Elite Plus” contractor.  I explained to them the issue with my 2nd heat pump, gave them the model number, serial number and video of the error code.  They said it would be $175 to diagnose.  I then told them the story of my 1st Heat Pump that has an issue that Gelinas had already diagnosed.  She said no problem, we can look at that one too.  I gave her the model number, serial number and video of the error code.  I scheduled a date for diagnosis and confirmed with her that it would be $175 each to diagnose and she said no, $175 total to diagnose both….1/2 the cost of Gelinas for twice the work!  Their technician came to diagnose both heat pumps, was there for 2 hours, temporarily fixed the 2nd heat pump and reattached my first heat pump to the wall for $175!  I had a written estimate for warranty replacement of the same parts as Gelinas had told me, but the labor cost was only $217 instead of $1400!  The 2nd heat pump cost $511 in labor and refrigerant.  So for less money than Gelinas I got twice the value.  Also, Don, the Northeast Heat Pump technician is friendly, knowledgeable, considerate and quick.  He called before and after the appointments and wore booties on his feet to keep my floors from getting dirty.  I can’t say enough good things about Northeast Heat Pumps!”

- Eric C.