“My elderly mother called them because she didn’t have any heat in her condo. The tech looked at her furnace for about 10 minutes and told her she needed a new one. He didn’t troubleshoot it. He didn’t tell her what specifically was wrong with it. Another fellow arrived and agreed with him and quoted her 18k. The tech told her there were water stains on the floor, and there was a lot of rust. We this was quite high of a quote, so my husband went over after work and looked at the furnace. He figured out what was wrong with it. He went to the hardware store,
bought the parts and fixed it. The water stains were old water, stains, years, old, and the rust was surface rust which you could just sand off and paint. I do not trust them. She lives in a 55+ neighborhood.
The tech told her they did lots of work there. Oh, I bet they do. I bet they scare all these people into spending tons of money that they don’t need.”
“Your bearded smoking van driver was tailgating me all through a congested area of South Portland down Cottage Rd and over the Casco Bay Bridge on Friday September 12 at 12:20 pm. He then passed me and went on to tail another driver in the other lane. I called in to report him and was told he would be reprimanded. Why not fired? Judging by the other similar review this isn’t his first time driving aggressively. Why do you let these people work for you?”
“Very grateful and appreciative that Zak and Gelinas assessed our problem with water pipes to our washing machine and a small leak from under our kitchen sink and decided to correct previous work without a further charge. Thank you very much.”
“your bearded VAN driver of VAN 32 at 7:31AM 9/9/2025 turning left entering Haigis Parkway from Rt1 N
drove his van and tried to muscle his way ahead and squeeze me offroad instead of properly merging
and tried cause an accident or sideswipe near Admirals. I have it all on video since my vehicle is covered in cameras.
I don’t want to make more of a stink about this but I do have it all on video so tell this clown
to behave if he is driving the company van with YOUR logo all over it”
“I was having a problem with a toilet leaking by so we called Gelinas for repairs. They scheduled a time for a few days later and it was repaired in no time. The two guys that came over were Ben and David, they were awesome, polite and caring to our needs. What a great company.”
“My heat pumps stopped working the beginning of the summer. Gelinas is the company that we use for our condos. Mike is the technician who came to fix the problem. He's lovely. The coil in the downstairs unit needed to be replaced, and he explained the problem and worked efficiently to fix it. He showed me the old coil , and even I could see what a mess it was. I hope that I don't have more problems, but if I do, I hope Mike comes back.”
“Gary and his apprentice Noah fixed a problem with our air conditioning system today. They did an excellent job and we are grateful for all the time they spent figuring out what was wrong and how to fix it. Gary was professional, friendly, and happy to answer all of our questions. Noah was impressive as his right-hand man. We are very happy with Gelinas.”
“I want to recognize Nicole for providing the best customer service! When I call the office to request a service technician she is so personable, professional and caring. She goes above and beyond to always asks detailed questions so that she can be sure to send the appropriate technician to address the issue at hand. Thank you for the best customer service ever, Nicole!
Dale”
“We had a new oil boiler and oil tank installed today. Gelinas arrived on time and a team of 5 finished the job in one day. My wife and I couldn’t be more pleased. I would recommend them to anyone. Kudos to Bryce, Derrick and their team.”