“I requested an estimate for relocating a small baseboard with forced air heat. One of the two technicians–Mark– entered my basement repeatedly shaking his head to indicate he wanted nothing to do with the job, then made up a bogus reason that they were unable to take it (they don't "FABRICATE DUCTS"). When I pushed back, he insisted I would need to call someone who specializes in metal fabrication and HVAC. This was a simple job, he just didn't want to be bothered and assumed I was an idiot because I'm a woman and would accept his ludicrous explanation.”
- Susie V.